Corner
Stone
About
CornerStone
CornerStone Education Loan Services is a not-for-profit Department of Education servicer. We have a 35 year tradition of high-quality customer service in student loans and are happy to continue that tradition by providing service to student loan borrowers throughout the country.
CornerStone's
Mission Statement
We guide families through the financing of higher education. We teach students to save for education, pursue scholarships and grants, and borrow wisely. We provide conscientious, personal service to borrowers and promote responsible repayment. Student success in financing and completing their educational goals fulfills our mission.
Our Guiding
Principles
Integrity
We protect your confidential information, and are transparent with public information. We work to prevent mistakes, but if a mistake is made, we take responsibility and act quickly to correct it.
Diligence
We honor our commitments in a timely, efficient, and effective manner.
Customer Focus
Our goal is to help you achieve your higher education goals. We create customized solutions, not one-size-fits-all formulas. We anticipate your needs and find ways to serve them better.
Collaboration
We accomplish more as a cooperative team. This means sharing information and expertise, and putting personal agendas aside to achieve the larger goal.
Knowledge
We consistently improve our understanding of the business, by thinking ahead to anticipate industry changes. Formal and informal training and education are encouraged, as well as constant mentoring and information sharing.
Self Discipline
We show self-discipline by the way we conduct ourselves. By discussing previously established goals in our quarterly reviews, we are able to set personal goals to continue individual development.
Resourcefulness
We continually think creatively to identify the most effective and efficient way to get things done.